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Haute Fidélité · Logistics

Sendcloud × GLS config for the Haute Fidélité Shopify store

Claude · HL · · Haute Fidélité
Haute Fidélitélogistiqueen-cours

Context

I wanted to pool Haute Fidélité's e-commerce logistics with the infrastructure already in place at Cobra (shared Sendcloud account + daily GLS pickup), while keeping distinct, HF-branded customer tracking.

What was built

  • Confirmed that the multi-store Sendcloud account works (HF Shopify already connected)
  • Carrier selected: GLS (existing daily pickup), parcels 300–600g
  • Decision: no additional insurance, basic GLS coverage is sufficient
  • Config started: Connected Stores page, next step = tracking branding

What was hard / unexpected

  • GLS doesn't deliver to mailboxes — option quickly ruled out
  • Tracking branding isn't under Settings but in a dedicated Tracking menu

Stack

Sendcloud, GLS, Shopify.

What this illustrates

Real-time operational config session with screenshots — Claude reads the interface, rules out dead ends (mailbox/GLS) and sequences steps without overwhelming.

Still to do

  • Locate and configure HF tracking branding in Sendcloud
  • Create the automatic GLS shipping rule on the HF store
  • Verify that the Cobra GLS contract is accessible from the HF store
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